“…human beings need three basic things in order to be content: they need to feel competent at what they do; they need to feel authentic in their lives; and they need to feel connected to others. These values are considered “intrinsic” to human happiness and far outweigh “extrinsic” values such as beauty, money and status.”
– Sebastian Junger, ‘Tribe: On Homecoming and Belonging’
As a franchise owner, one of your key responsibilities is to effectively manage your employees. By ensuring your employees are productive and successful, you can empower your franchise to thrive.
5 proven ways to keep workers happy
Keeping your employees happy and engaged will motivate them to remain productive and stay with your company. If your workplace offers a positive engaging environment that people seek to be a part of, you can minimize turnover, onboarding fees and training costs.
Knowing this, it’s important that franchisees utilize business best practices that are guaranteed to make employees happier. Below are five scientifically proven ways to keep employees excited about being a part of your team.
1. emphasize a team/family mentality
As humans, we are biologically wired to survive in tribes. Although some individuals may enjoy being alone, scientific evidence shows that everyone is happier when they are contributing to a common goal with a group of people they genuinely care about.
In the “Belonging” research study commissioned by The Automobile Association in 2007, they stated the following: “We consider ourselves to be individuals, but it is our membership of particular groups that is most important in constructing a sense of identity.”
To promote teamwork and employee bonding at your franchise, consider scheduling regular team outings. Also find opportunities to work directly with your employees, and encourage your employees to help each other with difficult work tasks. Nurturing a collective sense of community in your franchise will benefit everyone involved and make them feel part of something bigger.
2. promote transparency & communication
According to The Society for Human Resource Management’s 2012 Employee Job Satisfaction and Engagement Report, communication between employees and leadership is listed as a top factor that contributes to job satisfaction. Positive relationships with leadership are critical in creating an environment in which employees are comfortable seeking answers and voicing concerns. Open communication is key to solving problems quickly and efficiently, and it encourages employees to present amazing ideas they might otherwise keep to themselves.
One of the best ways to promote open communication in a franchise is to schedule weekly one-on-ones with each of your employees. During these meetings, give your team members a chance to say what’s on their minds and open up to you. This will empower them to be honest and open, and will give you the opportunity to establish a natural and genuine connection with them.
3. prioritize respect and recognition
Individuals want to know that others are aware of their value. Moreover, employees thrive when their efforts and accomplishments are recognized. In a comprehensive research project on employee recognition conducted by Forbes, they found that “organizations that give regular thanks to their employees far out perform those that don’t.” In a project management/business-model world, it is all too easy for employees to become numbers on a balance sheet.
With that in mind, be sure to take time to recognize team members who are doing an exemplary job. Show that you recognize improvements in performance, and reward employees who work longer or harder than they are expected to. When the time comes to provide correction, do it in a private and respectful manner so the employee isn’t “called out” in front of others. They will undoubtedly appreciate this and be much more likely to follow your direction as a result.
4. consider schedule flexibility
Creating a flexible model for scheduling might not be possible for all franchises, but studies show that employees will stick around longer if you are able to offer this. According to the American Psychological Association, employees who are able to develop schedules that adapt to their home life, or who can work remotely on their own time, tend to be more efficient and take less time off than office-bound workers. If you hire individuals you can trust, they will continue to prove their worth in order to stay with a team that supports their needs.
5. offer professional development
When employees get the opportunity to learn a new skill and advance in other areas of their career, it significantly enhances their level of engagement and morale. It also cultivates an environment where teammates are expected to learn from one another and grow together.
According to the Division of Human Resources & Organizational Effectiveness at ATM, “In addition to increasing employee competency and effectiveness, organizations that invest in the development of its employees enjoy a more motivated and committed workforce that is evidenced by increased retention, higher job satisfaction and morale, and greater productivity.”
Progress and achievement are key to boosting confidence and strengthening one’s professional background. When an employer provides such opportunities and invests in its staff members, the company can expect to minimize its turnover significantly.
choose a franchisor that values employees
At VaporFi, we provide our franchisees with comprehensive tools and advice to help them keep their employees happy. As a result, they can ensure that their employees are successful and will contribute to their franchise’s success. This also gives our franchisees the opportunity to work with and manage a dependable team that won’t disappoint them. In return, they can more thoroughly enjoy being a franchise owner. If you are considering becoming a franchisee for a respectable brand, take a moment to learn more owning a vape store franchise. We would love for your to join our team!